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FAQ

Shipping

At TNT Sweets, every order is made fresh to ensure the finest quality. We carefully package each item and ship every Monday, Tuesday, and Wednesday.Orders are processed in the order received and shipped via UPS Ground, unless you select an expedited option at checkout.

At this time, we only ship within the United States.

We are unable to ship to P.O. Boxes, APO, or FPO addresses.

Delivery

Yes. We ship nationwide within the United States. For local businesses in our area, we also offer coordinated delivery services. To arrange this, please [contact us directly] so our team can assist with scheduling.

For special events and large orders, please contact us directly to discuss custom delivery or setup options.

Custom Orders

Yes, we specialize in corporate gifting and celebratory orders. Reach out through our [Contact Page] for custom packaging or large-volume requests.

Gluten-Free

Yes. Our signature caramels are naturally gluten-free. However, please note that while the caramels themselves do not contain gluten, they are produced in a facility where wheat is present. If you have a severe gluten allergy, we recommend exercising caution.

Allergies

Our sweets may come in contact with dairy, soy, wheat, peanuts, and tree nuts during production. If you have a severe allergy, we recommend refraining from consuming our products.

Refunds

Due to the perishable nature of our products, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.

Other Inquiries

TNT Sweets is an online boutique brand. At this time, we do not have a physical storefront.

You can contact us through our [Contact Page] or email us directly at hello@tntsweets.com.